Cookie Policy
This Cookie Policy explains how PharmaTrialsCortex, Inc. (“PharmaTrialsCortex,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our websites at pharmatrialscortex.com and its subdomains, or access our platform applications. This policy should be read alongside our Privacy Policy, which provides further detail on how we process personal data.
What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function efficiently, improve the user experience, and provide information to website operators.
Types of Cookies by Duration
- Session Cookies: Temporary cookies that are deleted when you close your browser. They are used to maintain your session state as you navigate the website.
- Persistent Cookies: Cookies that remain on your device for a defined period or until you manually delete them. They are used to remember your preferences between visits.
Types of Cookies by Origin
- First-Party Cookies: Set by PharmaTrialsCortex directly. These cookies are used for essential functionality, authentication, and remembering your preferences.
- Third-Party Cookies: Set by services we integrate, such as analytics providers. These cookies are subject to the privacy policies of the respective third-party providers.
Similar Technologies
In addition to cookies, we may use:
- Local Storage: Browser-based storage used to persist user preferences (such as theme selection) and application state.
- Web Beacons (Pixel Tags): Small, transparent images used to track email opens and website interactions for analytics purposes.
Strictly Necessary Cookies
These cookies are essential for the operation of our website and platform applications. They enable core functionality such as security, authentication, and session management. You cannot opt out of strictly necessary cookies, as the Services cannot function properly without them.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
tc_session | Maintains your authenticated session | Session | PharmaTrialsCortex |
tc_csrf | Prevents cross-site request forgery attacks | Session | PharmaTrialsCortex |
tc_auth_token | Stores JWT authentication token (httpOnly, Secure, SameSite=Strict) | 15 minutes | PharmaTrialsCortex |
tc_refresh_token | Stores JWT refresh token (httpOnly, Secure, SameSite=Strict) | 24 hours | PharmaTrialsCortex |
tc_cookie_consent | Records your cookie consent preferences | 1 year | PharmaTrialsCortex |
__cf_bm | Cloudflare bot management | 30 minutes | Cloudflare |
Security Note: Authentication cookies used in our platform applications (SmartEDC, TMFEye.ai, eCTMS) are configured with httpOnly, Secure, and SameSite=Strict flags as required by 21 CFR Part 11 security controls. These cookies cannot be accessed by client-side scripts and are transmitted only over encrypted HTTPS connections.
Functional Cookies
Functional cookies enable enhanced features and personalization. They remember choices you make (such as language, region, or display preferences) and provide improved functionality. Disabling these cookies may result in a degraded user experience, but will not prevent you from using the Services.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
tc_theme | Remembers your light/dark theme preference | 1 year | PharmaTrialsCortex |
tc_locale | Stores your language and locale preference | 1 year | PharmaTrialsCortex |
tc_sidebar | Remembers sidebar collapsed/expanded state | 1 year | PharmaTrialsCortex |
tc_tour_completed | Records completion of onboarding tour | Persistent | PharmaTrialsCortex |
Analytics Cookies
Analytics cookies help us understand how visitors interact with our marketing website, which pages are most popular, and how users navigate between pages. This information helps us improve our website and Services. Analytics cookies are only set with your consent, in accordance with the EU ePrivacy Directive and applicable local laws.
We do not use analytics cookies on our clinical trial platform applications (SmartEDC, TMFEye.ai, eCTMS). Usage data within the platform is collected through server-side logging and is not shared with third-party analytics providers.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga | Distinguishes unique users for analytics | 2 years | Google Analytics |
_ga_* | Maintains session state for analytics | 2 years | Google Analytics |
_gid | Distinguishes users during a 24-hour period | 24 hours | Google Analytics |
Google Analytics Configuration: We use Google Analytics 4 with the following privacy-enhancing settings:
- IP anonymization is enabled (IP addresses are truncated before storage).
- Data sharing with Google products is disabled.
- Advertising features are disabled.
- Data retention is set to 14 months.
- We have executed Google’s Data Processing Amendment.
- Users in the EEA, UK, and Switzerland are not tracked until they provide explicit consent.
How to Manage Cookies
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device.
- Delete cookies individually or in bulk.
- Block cookies from specific websites or all websites.
- Set preferences for first-party and third-party cookies separately.
Here are links to cookie management instructions for common browsers:
Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. PharmaTrialsCortex currently responds to DNT signals by disabling analytics cookies when detected. Note that there is no industry-standard interpretation of DNT signals, and not all services respect them.
Impact of Disabling Cookies
If you choose to disable cookies:
- Strictly necessary cookies: Cannot be disabled. Blocking them may prevent you from logging in or using the Services.
- Functional cookies: Disabling them will mean we cannot remember your preferences, and you may need to re-configure settings on each visit.
- Analytics cookies: Disabling them has no impact on your ability to use the Services. It only means your usage will not be included in our website analytics.
Changes
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make material changes:
- We will update the “Last Updated” date at the top of this page.
- We will reset your cookie consent preferences so you can make an informed choice based on the updated policy.
- We will provide notice through our cookie consent banner or website notification.
For questions about this Cookie Policy, contact us at privacy@pharmatrialscortex.com.